Coverage and Reimbursement Support
Tarceva® Access Solutions™
When seeking coverage and reimbursement help from Tarceva Access Solutions, there are 2 forms you and your doctor will need to complete:
- Statement of Medical Necessity (SMN) form — a form filled out by your doctor.
- The Patient Authorization and Notice of Release of Information (PAN) form — a form you must sign and date. This form gives us written permission to discuss your case with you, your health care provider and your health insurance plan.
When you or your doctor's office calls Tarceva Access Solutions, we will connect you with one of our dedicated Specialists whose only job is to work with you to get the help you need to cover the cost of your medicine.
Tarceva Access Solutions Specialists look at what you may need to know about your health insurance plan's coverage and issues that may affect reimbursement for use of our medicines.
You may have a private health insurance plan or be covered by Medicare or Medicaid. We can help you with issues that include:
- What your health insurance plan really covers (known as "benefits investigation")
- Whether your insurer must approve use of a specific Genentech medicine before your treatment begins (known as "prior authorization")
- What happens if the insurer decides you are not covered for a specific Genentech medicine (known as "denial," which can be appealed)
To speak live with one of our Specialists, call (888) 249-4918 from 6 a.m. – 5 p.m. PT, Monday to Friday, fax (888) 249-4919 or visit TarcevaAccessSolutions.com
Genentech Access to Care Foundation (GATCF)
The Genentech Access to Care Foundation (GATCF) helps patients who do not have insurance coverage for a Genentech medicine. Qualified patients enrolled in GATCF receive their medicine free of charge.
- We are committed to helping you get our medicines regardless of your ability to pay
- If you have no insurance, or your health insurance plan denies you coverage for Tarceva, you can work with your doctor's office to apply to GATCF for free medicine
To speak live with one of our Specialists, call (800) 530-3083 from 6 a.m. – 5 p.m. PT, Monday to Friday, fax (877) 428-2326 or visit TarcevaAccessSolutions.com



